Document Upload Guide
Please ensure that the document is valid and up-to-date. How to produce a good quality passport scan:
1) Make sure the passport is open and the pages are visible.
2) The scan should be in color, not black and white.
3) The resolution of the scan should be at least 300 dpi (dots per inch) to ensure that the image is clear and legible.
3) The image should be in a common file format, such as JPEG or PNG, to ensure that it can be easily viewed on any device.
Please refer to the visual guide below for examples of good-quality photos or scans of passports or ID cards. These images can help ensure that your document is accepted and processed quickly: